tamigo keeps your data safe.
This policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, please refrain from accessing and using our website and services.
We ask for and collect personal information such as your name, phone number and email address, as well as the company name when a trial subscription account is being created. We also ask for and collect personal data such as the email and name of the individuals you authorise to log into and use our services in connection with your subscription account. If you chose to purchase tamigo services and become a paid account subscriber, additional information is required in order to issue invoices. This information includes VAT no., invoice address, invoice email, contact email and reference.
If you are an individual who interacts with an account subscriber via tamigo and would like to make modifications to your personal data, please contact the account subscriber directly.
You can choose to set up an integration between our services and other service providers you may be using. Such integrations can include exchanges of personal or financial data – import, update and export. We will perform integrations on behalf of the account subscriber owner and expect other service providers to be authorised by the account subscriber to handle such data transfers.
Information that is collected during the execution of integrations include the timestamp of execution, transfer endpoint, transfer status and response message returned from the other service. If the integration involves a file transfer, the contents of the integration files are kept for 90 days.
The following information is mandatory in order to be able to process the payments for your subscription account:
— Company name
— VAT no.
— Invoice address
— Invoice email
— Contact email
The following information may be required based on your payment preference:
— Customer contact
— EAN number
— Order reference
— Customer reference
We use your contact information to send service information, such as action confirmations or notifications that arise from the use of services.
While your subscription account is in the trial period, we will contact you to provide assistance and promote services. Once the trial period is expired, we may follow up by phone or email within 12 months after the expiration date. If you do not wish to be contacted, please inform us by sending an email to email@example.com.
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal basis for doing so under applicable EU laws. The legal basis depends on the services you use and how you use them. This means we collect and use your information only in the following cases:
— We need it to provide you with services, including to operate the services and provide customer support.
— It satisfies a legitimate interest (which is not overridden by your data protection interests) to protect our legal rights and interests.
— You give us consent to do so for a specific purpose.
— We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.
If requested by the subscriber, data from the subscription account may be transferred to specified third parties. These kinds of integrations typically include one or more of the following data types: payroll, financial, attendance, personal or health data. It is up to the subscriber to decide what data should be shared with which third party, for how long, and when such sharing should take place.
As the integration only happens upon the request of an account subscriber, it is the responsibility of the account subscriber to check that the third-party systems are authorised to handle the data they receive.
We work with third-party service providers that provide hosting and maintenance of our services, application development, backup, storage, analytics, SMS, email and other services. These third-party service providers may, upon our request, have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
You can find a list of our service providers in our Data Processing Agreement on our Trust Centre.
Depending on the customer’s physical location, the subscription account information may be stored in one of two locations: for customers located in Australia, subscription account information is stored in Australia, and for all other customers data is stored in the EU. This is the case for all data submitted by users of a particular subscription account, as well as the logs that arise from using tamigo services.
We use service providers for SMS, email and support functionality. These service providers are all based in and store data in the EU/EAA.
We retain your account data for as long as you have a paid subscription. If we do not receive payments for 30 days after the due date, your account will be deactivated.
If you choose to terminate the subscription, your data will be removed 90 days after the expiration of the subscription.
In order to receive an overview or correct information used to process invoices, please contact firstname.lastname@example.org.
If you have been provided access to a subscription by a subscriber, you can access your information by logging in to our services on https://app.tamigo.com. Some additional information that you provided to the account subscriber may be stored, and to gain an overview of this information you need to contact the account subscriber directly.
As an account subscriber, you can see and manage all information that you provided to us directly by logging in to our services on https://app.tamigo.com.
We can assist an account subscriber in extracting all data stored on individuals. For information about such requests refer to our Data Processing Agreement on our Trust Centre.
If you have received access to tamigo via an account subscriber and want to retrieve, modify or remove your information, please contact the account subscriber directly.
— Email address
— Phone number
— Home address
Employee personal data:
— Full name
— Wage number
— Social security number
— Car license plate number
— Bank account information
— Employee’s start and end date
— Planned and actual shifts and hours
— Bonus payouts
— Drive registrations
Company financial data:
Department IP address
— Employee contracts
— Profile picture
You also have the possibility to define other fields to store in tamigo.